Credit Boost Pro

Privacy Policy

Credit Boost Pro Ltd - Effective Date: October 2025 - Version 2.1

1. Who We Are

Credit Boost Pro Ltd ("we," "us," "our") is a UK-registered Consumer Data Rights and Legal Procedure Consultancy. We assist individuals in exercising their legal rights to ensure that credit information held by lenders and Credit Reference Agencies (CRAs) is accurate, fair, and lawfully processed.

Our services operate strictly within the following legal frameworks:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • Consumer Credit Act 1974
  • Consumer Rights Act 2015
  • County Courts Act 1984
  • Civil Procedure Rules 1998 (CPR)

These frameworks collectively govern the lawful handling of consumer credit data, debt enforcement, and data rectification procedures within the United Kingdom.

Registered Address:

86-90 Paul Street, London, EC2A 4NE

Company No:

16598866

ICO Registration:

ZB949692

2. Purpose of This Policy

This Privacy Policy explains how we collect, use, and protect your personal data when you use our services.

By submitting your credit report or related data, you confirm that you have read and understood this Policy.

3. Data We Collect

We collect only the data required to deliver our lawful consumer-rights services, including:

  • Full name, contact details, address, and date of birth
  • Uploaded credit files (Experian, Equifax, TransUnion)
  • Account and lender details relevant to your dispute
  • Correspondence history between you, us, lenders, and CRAs
  • Technical data (IP address, browser, device type)

We never collect or process data unrelated to the delivery of our services.

4. How We Use Your Data

Your information is processed to:

  • Analyse credit-file data for accuracy, fairness, and lawful processing
  • Identify potential breaches of the UK GDPR, Consumer Credit Act, or Civil Procedure Rules
  • Prepare lawful data-correction requests, complaints, and case summaries
  • Communicate with lenders, CRAs, courts, or regulators with your authorisation
  • Maintain records for audit and compliance purposes
  • Provide updates and support regarding your case

We do not sell, rent, or profile your data for marketing purposes without explicit consent.

5. Lawful Bases for Processing

We rely on one or more of the following lawful bases:

Consent

You give explicit consent before any processing begins.

Contract

Processing is necessary to deliver the service you have requested.

Legal Obligation

We may retain records where required by HMRC, ICO, or legal defence.

Legitimate Interest

We analyse data accuracy and legal compliance to protect consumers' rights, balancing our interest with yours.

6. Data Sharing

We share data only when necessary to fulfil lawful processing requirements:

  • Credit Reference Agencies (Experian, Equifax, TransUnion) for lawful data-correction requests
  • Lenders or financial institutions identified within your credit file
  • Secure automation partners (Airtable, Make, OpenAI API) under UK-GDPR-compliant Data Processing Agreements (Article 28)
  • Legal advisers, courts, or regulators where required by law

We do not share data for marketing or unrelated commercial purposes.

7. Data Security and Retention

  • All client data is encrypted in transit and at rest.
  • Access is restricted, logged, and auditable.
  • Retention period: up to 6 years, in line with limitation periods for legal claims.
  • Data is securely deleted or anonymised once no longer required for lawful purposes.

8. Your Rights Under UK GDPR

You have the right to:

  • Access a copy of your data (Subject Access Request)
  • Request rectification of inaccurate or incomplete data
  • Request erasure ("Right to be Forgotten")
  • Restrict or object to specific processing activities
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner's Office (ICO)

Contact:

dpo@creditboostpro.co.uk

9. Data Controller and Processors

Data Controller: Credit Boost Pro Ltd

We may use verified third-party processors solely for automation and workflow efficiency.

All processors operate under written, binding Data Processing Agreements compliant with Article 28 UK GDPR.

10. Regulatory Alignment Statement

Credit Boost Pro Ltd operates as a Consumer Data Rights and Legal Procedure Consultancy.

We do not offer credit broking, lending, debt management, or regulated financial advice as defined under the Financial Services and Markets Act 2000.

Our role is limited to assisting consumers in exercising statutory rights to ensure data accuracy, fairness, and lawful processing under:

  • UK GDPR
  • Data Protection Act 2018
  • Consumer Credit Act 1974
  • Consumer Rights Act 2015
  • County Courts Act 1984
  • Civil Procedure Rules 1998

All correspondence and representations are carried out in full compliance with these legal frameworks.

11. Cookies and Tracking

Our website uses essential cookies for analytics and form functionality.

You can manage or disable cookies in your browser settings.

We will only use marketing or tracking cookies (such as Facebook Pixel) with your explicit consent.

12. Children's Data

Our services are intended for individuals aged 18 and over. We do not knowingly collect or process children's data.

13. Updates to This Policy

We may update this Policy periodically to reflect legal or operational changes.

The latest version will always be published at:

14. Contact Us

📧dpo@creditboostpro.co.uk
📞0203 375 2064
🏢Credit Boost Pro Ltd, 86-90 Paul Street, London, EC2A 4NE